Brazilian Quartz Rectangle with Tourmaline inclusions with Tourmaline Quartz

Jewellery purchased from our website may be returned unworn within:

• 28 days for an exchange or credit note

• 7 days for a full refund (excluding postage)

Please note that earrings, made-to-order pieces, and bespoke commissions are non-returnable.

If you wish to return an item, please email us as soon as possible.

All original packaging — including a copy of your delivery receipt — must be included with your return.

For the returns address, please contact us via the website contact form or email the studio.

Delivery times for each product are listed on its product page. Ready-to-ship items are usually dispatched within 1–3 days of receiving your order.

Orders under £150 are typically sent via Royal Mail 48-hour Tracked/Signed, while orders over £150 are sent by Royal Mail Special Delivery.

If you need your item by a specific date, please get in touch — we can often dispatch sooner than stated. In some cases, ready-to-ship items can be sent the same day. To check availability, call 07900 582 805, then select Special Delivery at checkout.

Please note: Guaranteed delivery ends 10 days before 25th December.

These cuffs are available in a UK size small/medium (16 cm/6.3 inches) with alternative sizes made to order incorporating unique stones of your choice. For stone selection/discussion, sizing advice and lead times, you can email studio@fionaconway.co.uk