Delivery
Delivery times for each product are listed on its product page. Ready-to-ship items are usually dispatched within 1–3 days of receiving your order.
Orders under £150 are typically sent via Royal Mail 48-hour Tracked/Signed, while orders over £150 are sent by Royal Mail Special Delivery.
If you need your item by a specific date, please get in touch — we can often dispatch sooner than stated. In some cases, ready-to-ship items can be sent the same day. To check availability, call 07900 582 805, then select Special Delivery at checkout.
Please note: Guaranteed delivery ends 10 days before 25th December.
Returns Policy
Jewellery purchased from our website may be returned unworn within:
-
28 days for an exchange or credit note
-
7 days for a full refund (excluding postage)
Please note that earrings, made-to-order pieces, and bespoke commissions are non-returnable.
If you wish to return an item, please email us as soon as possible.
All original packaging — including a copy of your delivery receipt — must be included with your return.
For the returns address, please contact us via the website contact form or email the studio.